Recruitment CRM Built for Hong Kong Agencies
Run candidates and clients from one place: a Kanban pipeline, client company records, a client-facing portal, new business tracking, and data retention tooling aligned with Hong Kong's privacy law — not bolted onto a generic global tool.
Candidate Pipeline
Track every candidate through sourced, screening, interview, offer, and placed stages, with notes, ratings, and an activity timeline per candidate.
Client Company Management
Contacts, active jobs, candidates, and placements per client, plus a separate pipeline for prospecting companies you haven't signed yet.
Client Portal
Share a read-only link so a client sees their own active roles and shortlist status without a login — candidate contact details stay with you.
Resume Screener
Parse and rank resumes against a job's criteria entirely in-browser — resumes are never uploaded to a server, which most cloud ATS tools can't say.
Talent Pool
Flag strong candidates to revisit for future roles instead of losing them the moment the job they applied for closes.
Placement Invoicing
Generate receipts with placement fee line items tied to the client and role, without a separate invoicing tool.
Built With Hong Kong Compliance in Mind
Hong Kong's Personal Data (Privacy) Ordinance (PDPO) holds licensed employment agencies to not keeping rejected candidates' data longer than necessary. Most recruitment software — built for other markets — has no concept of this at all.
- A data retention review surfaces rejected candidates past a configurable review window, so nothing is quietly kept forever.
- Nothing is deleted automatically — every flagged record is a human decision to keep or remove.
- Bilingual English / Traditional Chinese throughout, not a translated afterthought.
Built for Agencies and Independent Recruiters
Whether you're a solo recruiter or a team working multiple client accounts, team seats let everyone share the same client records and candidate pipelines under one workspace — no duplicate spreadsheets, no missed handoffs.
Frequently Asked Questions
What is a recruitment CRM?
A recruitment CRM combines applicant tracking (managing candidates through hiring stages) with client relationship management (tracking the companies you recruit for), so an agency runs both sides of the business — candidates and clients — from one system instead of spreadsheets and email.
Is Step AM's recruitment CRM built for Hong Kong specifically?
Yes. Beyond bilingual English/Traditional Chinese support, it includes data retention tooling aligned with Hong Kong's Personal Data (Privacy) Ordinance (PDPO), which most global recruitment CRMs don't address at all.
Can my whole agency use one account?
Yes, team seats let multiple recruiters at the same agency share client records and candidate pipelines under one workspace.
Can clients see their own shortlist without a login?
Yes, a shareable read-only portal link shows a client their active roles and pipeline status without an account. Candidate contact details stay with the recruiter.